Frequently Asked Questions
Everything you need to know about shopping with TrueHealthic.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as sizing may vary between different collections and styles.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our Returns Portal to start a request for a refund or an exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout if you need your items sooner.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order status?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.